You know the moment. The call went well, the prospect said yes, and now you have to put a number on paper. So you scope the job from memory. You remember the deliverables because the client talked about them for twenty minutes. You forget the part nobody mentioned: the account that doesn’t exist yet, the access you’ll spend a morning chasing, the integration that works on the third try.
Those are the hours that disappear. You don’t lose them in the proposal. You lose them three weeks later, at eleven at night, doing work you never priced because it wasn’t in your head when you wrote the quote.
If you run social in-house, you have your own version of this. It’s the campaign brief that forgot the approval round, or the launch plan that assumed legal would turn things around in a day. Same problem. The work you can’t see is the work you can’t plan for.
I talked with Corey Walker about this on Episode 12 of The AI Social Playbook. Corey has run The Marketing Specialist for twenty years and co-wrote Instagram for Dummies, and she built a Claude Project to write her client proposals. I expected the story to be about speed, and her draft does come back in about two minutes. The part that stuck with me was something else she said almost in passing: because Claude writes out the scope in so much detail, it reminds her what she forgot to charge for.
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