Federal Reserve Financial Services tapped Kim Robbins to succeed Mark Gould starting in November.

The Federal Reserve’s financial services division has appointed Kim Robbins as its new top payments executive, tapping her to replace the retiring Mark Gould.

Federal Reserve Financial Services announced the appointment Thursday, picking a nearly 20-year Federal Reserve veteran to lead the division that provides payments services to financial institutions. She’ll step into the role on Nov. 16, according to the press release stating her appointment.

She has served as first vice president and chief operating officer at the Federal Reserve Bank of Kansas City since March 2024 and has been with that reserve bank in some capacity since January 2012, according to her LinkedIn profile. Prior to heading to that regional bank, she worked for Federal Reserve Financial Services as the chief of enterprise services.

In a post last week on that social media site, Robbins said she was pleased to “return ‘home’ to payments.” She also gave a nod to the work that lies ahead.

“With rapid innovation transforming the industry, it is clear to me that we are in a pivotal moment in payments,” she said. “I look forward to partnering across the Federal Reserve System and with our industry stakeholders to advance modern, secure, and resilient payment services that meet the dynamic and evolving needs of financial institutions, businesses, and the American public.”

Gould is retiring after spending the last three years with a key focus on rolling out the Fed’s instant payments system FedNow, starting in mid 2023, and trying to lure banks across the country to join the system.

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