Getting around an Indian city has always been harder than it should be. Cabs were expensive, public transport was overcrowded, and for millions of daily commuters, the last mile remained unsolved.

When Aravind Sanka, Pavan Guntupalli, and SR Rishikesh founded Rapido in 2015, they saw what everyone else had overlooked: India already had the answer, and it had two wheels.

Bikes could cut through traffic where cars couldn’t, reach lanes that autos wouldn’t, and do it at nearly half the cost of a cab. Starting with a handful of Captains in Bengaluru, Rapido built India’s largest bike taxi platform, now operating across 400+ cities with millions of rides completed every day.

At the volume Rapido operates, every second counts. Every ride booking is a micro-transaction that needs to clear instantly. For riders, a failed payment means a disrupted commute. For Captains, it means lost earnings.

Rapido needed a payments partner whose infrastructure could match the real-time nature of their business. With Razorpay powering their payment stack, that reliability became consistent and measurable.

The numbers back it up, with UPI success rates consistently at 98%+ and 150,000+ transactions processed every month without disruption.

“Razorpay’s infrastructure has been core to our ability to scale, and the performance speaks for itself. It has helped us deliver the payment experience our riders and Captains expect: fast, reliable, and built for scale,” said Aravind Sanka, Co-founder, Rapido. “As Rapido grows across more cities and services, that consistency is critical to keeping every ride moving.”

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