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Netflix now, Hulu later? T-Mobile’s T-Mix plans let you switch perks – what you need to know

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Netflix now, Hulu later? T-Mobile’s T-Mix plans let you switch perks – what you need to know

T-Mobile's new T-Mix plans deliver tons of extras ranging from streaming to mobile discounts, but there are some caveats to know.

T-Mobile’s phone plans just got a facelift, and now it’s easier than ever to pick and choose the benefits you want. Announced on October 26, T-Mobile’s T-Mix is replacing the old Mobile Experience plans. The three new T-Mix plans are postpaid phone contracts with a core set of features and multiple “Picks” options that can be interchanged to add benefits, streaming services, gaming subscriptions, and device financing.

These new plans aren’t available yet (they launch in early November, though T-Mobile hasn’t confirmed a specific date). Existing T-Mobile Experience 2.0 plans will not be available to new customers, but current customers on those plans will be allowed to maintain them.

T-Mobile’s new offerings let customers pick and choose which perks they want, rather than having specific benefits tied to certain plan tiers. T-Mobile’s previous Experience plan options provided fixed benefits, much like plans from Verizon and other carriers. This means that some customers had to level up (and pay more) to get exactly the perks they wanted, like Hulu or Netflix access, while other customers didn’t have an option to select a benefit that best fit them if they didn’t want the entire tier of services.

To compete in today’s market, carriers must be more adaptable than ever to retain their customer base. It’s not just about phone discounts, preorders, or the flashiest family plans anymore. Customers want to tailor carrier services in ways that save them the most, and T-Mobile is delivering.


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