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iPhone Duo ‘crackgate’ could be at an end, as leaker claims Apple has figured out why some screens have been randomly breaking

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iPhone Duo ‘crackgate’ could be at an end, as leaker claims Apple has figured out why some screens have been randomly breaking

The iPhone Duo launch has not been without its problems, and I don't mean the lengthy waits people are suffering to get hold of one. Some users are experiencing what has been dubbed "crackgate," with their internal screens breaking for seemingly no reason. Nobody is quite sure what the problem is, but one leaker claims Apple may have figured out which phones could be affected.

According to Kang on Weibo (via Ice Universe), the issue itself has been traced to "defective materials" at one of Apple's two hinge suppliers. They claim this isn't an issue with the hinge design, which presumably explains why it hasn't affected more Duo users.

Then again, it's impossible to tell how many Duo users are out there, considering how limited the initial supply seems to be. Plus, social media posts give a very distorted view of just how many screens have broken, and all we have from Apple is a claim that "only a small number of iPhone Duo units" are affected.

Kang says Apple can identify the affected iPhone Duos from their serial numbers, which should mean the company can be more proactive in how it deals with the crackgate problem. However, it's unclear what Apple's plans are and how it intends to deal with this botched batch of Duo units.

One suggested solution is to give users the ability to check their serial numbers with a tool, which will check and see if they received one of the tainted hinges.



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