Hello and welcome to Modern CEO! I’m Stephanie Mehta, CEO and chief content officer of Mansueto Ventures. Each week this newsletter explores inclusive approaches to leadership drawn from conversations with executives and entrepreneurs, and from the pages of Inc. and Fast Company. If you received this newsletter from a friend, you can sign up to get it yourself every Monday morning.
I may have been wearing a surgical mask the first time I shook hands with Michael Miebach. In June 2021, Mastercard invited me to its headquarters to interview Miebach, who’d become chief executive officer in January. At that point, much of the business world, including Mastercard, had started returning to their offices post-pandemic, but indoor masking and social distancing were still commonplace. (In this video we look like we’re about six feet apart from each other.)
Miebach navigated Mastercard through the end of the pandemic. Since then, he has diversified beyond consumer credit cards into businesses such as data, insights, digital identities, and stablecoins, growing revenue from $18.9 billion in 2021 to $32.8 billion in 2025—and analysts expect 2026 revenue to top $37 billion.
I recently caught up with Miebach (no mask this time) and asked him what he’s better at today than five years ago when we first met. He says he’s embraced the power of collaboration. ” As CEO, he has come to appreciate the importance of the payments ecosystem working.
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