Some U.S. banks are, thankfully, blocking their clients from letting Meta’s Muse AI bot root around in their accounts. Even more thankfully, it appears relatively few people have been dumb enough to try.
Speaking to Bloomberg TV on Friday, Charles Schwab CEO Rick Wurster said the brokerage is actively blocking Muse from moving money because it poses unacceptable risks to the firm and its clients.
“We don’t want someone just giving their password to Muse, and letting Muse come in and take action on that client’s behalf. We can’t control it, the client can’t control it, something could go wrong and who’s liable?” Wurster said. “For the protection of the client and for the protection of us, we’re not allowing it.”
Wurster told Bloomberg that he personally receives data on AI agents that were detected and rejected on a weekly basis, and that this figure has yet to cross into the hundreds. Given that Muse collects entire dossiers of data on users and everyone they digitally interact with, potentially exposes users to exploitation, and has already had serious reported privacy issues like the time it handed out a home address to a stranger, this is probably for the best.
Wurster said, “I get a report on how many times we’ve blocked clients from using one of these agents in a week and it’s in the tens and twenties—per week—that the big agents are being blocked.
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