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What Volunteering Teaches Leaders That Business School Doesn’t

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What Volunteering Teaches Leaders That Business School Doesn’t

Volunteering strips away titles, salaries and authority, which makes it one of the most honest places to learn how to lead.

Business school is very good at teaching frameworks. You learn strategy, finance, negotiation and organizational design, often with real rigor. What it rarely teaches is how to lead people who have no obligation to follow you.

And that’s exactly what volunteering demands. There are no salaries to adjust, no performance reviews to hold over anyone and no promotions to offer. People show up because they care, and they can leave when the work no longer feels worthwhile. If you want an honest read on your leadership, few settings will give it to you faster.

In most workplaces, a title does a lot of quiet work for you. It signals who makes decisions, who sets priorities, and who gets the final word. In a volunteer setting, titles carry far less weight. A committee chair can’t order anyone to stay late. A coordinator at a toy drive can’t discipline a volunteer who stops answering emails.

You earn influence by setting an example. Arrive early. Take the least appealing job. Treat every person with respect, whether they gave ten minutes or ten hours. Do that consistently and people will start looking to you, whatever the official structure says.

Bring that habit back to the office. Your employees may be required to follow instructions, but following orders doesn’t mean they’re invested in the work . Leaders who can earn buy-in from volunteers tend to get far more from paid teams, too.


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