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New Tools for the Admins Who Build Communities on Forum

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New Tools for the Admins Who Build Communities on Forum

Earlier this year we announced Forum, the app for people who want to go deeper on Facebook Groups. Today we’re introducing new tools that make it easier for admins to manage and grow their communities.

Running a group takes real work: reviewing posts, answering questions, keeping conversations on track, and planning what comes next. Features like admin AI and Admin Assist take on more of that busywork so admins have more time for building and nurturing their communities.

Forum is available to download in the US on iOS and Android — just log in with your Facebook account to find your groups and discover new ones.

Admin AI is a group management tool built right into Forum that helps admins triage pending items, like member requests and pending posts, with suggestions for what to do next. It also highlights what’s working, what needs attention, and which topics members are discussing. In Forum, admin AI can now also draft posts for admins to review, edit, and publish whenever they’re ready. We’re also introducing a new way for admin AI to check pending posts against the group rules admins set. Each post gets a tag showing admins whether the post likely meets the group rules or may go against them, making it faster for admins to decide what to approve. Tags appear in the pending post queue and in admin AI.  More on admin AI here.

Admin Assist in Forum is now more flexible too, giving admins more control over how they set up automated moderation.


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