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Meta’s AI ads included unapproved discounts

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Meta’s AI ads included unapproved discounts

Recent reports found that the artificial intelligence-powered ad tools posted discount offers to customers even with promotions turned off.

As artificial intelligence tools become more empowered, new parameters need to be established to limit their capacity when it comes to undertaking certain tasks.

There have already been reports of an AI tool giving out a user’s home address, generating hundreds of videos at a users’ expense and conducting questionable crypto trades.

Automated errors can also extend to buying digital ads. PPC Land reported last week that Meta’s AI-powered ad tools took discounts from a store’s website and displayed them on the business’s Facebook and Instagram ads, “even when the shop had turned promotions off on the ad it copied.”

The discovery was made by digital marketing advisor Bram Van der Hallen, who shared a LinkedIn post outlining the discovery.

As per Van der Hallen: “Meta may now automatically detect offers from your website and use them in your Meta ads. Even when you have turned off this option for your original ad. When the option to display offers detected from your website and ads is enabled in Commerce Manager, Meta may then automatically display these offers in your ads.”

Van der Hallen said the issue can be controlled by updating Commerce Manager settings to stop Meta from using detected offers in other campaigns.

But this adds another element to consider, and PPC Land noted that it could cause issues for advertisers: “This matters for any business advertising on Meta with more than one offer live, because a discount meant for one campaign or one audience could show up somewhere else.”


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