CONNECT WITH US
Social Media

Social Media

Apple says it will replace iPhone Duo handsets with screen problems

BBC News – Social Media logo

Published on

Add as a preferred source on Google
Apple says it will replace iPhone Duo handsets with screen problems

One user said Apple had helped him to replace his faulty iPhone Duo

Apple says it will replace iPhone Duo handsets that have developed problems with their screens just days after the highly-anticipated smartphone went on sale.

Photos posted on social media show lines that appeared on the screens of the technology giant's first ever foldable device, which has a starting price of £1,999 ($2,668) in the UK.

Apple said it is aware of "an issue impacting the inner display on a small number" of the phones and urged affected users to contact the company for a replacement.

The Duo's launch, which attracted crowds at Apple stores around the world last week, comes as the brand tries to reinvigorate its range of devices and challenge the foldable phones made by rivals.

Some Duo owners also posted photos online showing cracks along the screen's centre crease, while others reported a crunching noise when opening the device.

An iPhone Duo user, Justin Lokos, posted an image of a device with lines across the right side of the display and later uploaded a picture of a new handset alongside the broken one, thanking an Apple store in New York for its help.

The extent of the issue remains unclear. Apple did not say how many devices were affected, while some images showing faulty devices may have been created using artificial intelligence.

3cm) inner display is held together by a central hinge - a complex piece of engineering that has resulted in similar flaws in folding devices made by some of Apple's competitors.


Source link
Related Topics:Social Media

Disclaimer

We strive to uphold the highest ethical standards in all of our reporting and coverage. We TheMorningPulse.fyi want to be transparent with our readers about any potential conflicts of interest that may arise in our work. It's possible that some of the investors we feature may have connections to other businesses, including competitors or companies we write about. However, we want to assure our readers that this will not have any impact on the integrity or impartiality of our reporting. We are committed to delivering accurate, unbiased news and information to our audience, and we will continue to uphold our ethics and principles in all of our work. Thank you for your trust and support.