Creative Assembly and Sega have pulled Total War: Shogun 2 — Complete Edition from Steam after a raft of complaints about the quality of the remaster.

Released on October 13, this facelift for the much-loved 2011 strategy classic should have been a slam dunk for Creative Assembly. Sega had trumpeted "upgraded visuals," which include "improved textures, models, lighting, shadows, fog and environments, alongside modern rendering, anti-aliasing and upscaling options." The game also has optional 2.5D campaign movies inspired by Japanese Ukiyo-e art.

But fans quickly noticed art inconsistencies that some alleged were evidence of low quality AI use. In one image, a samurai’s face was replaced with a metallic texture that struggled to distinguish between the face and helmet. Fans also pointed out inconsistencies on the new storyboard cutscenes.

The "Complete Edition" release of Shogun 2 Total War was so badly received that it might be pulled from sale on Steam.

Over the years I've had many Japan-loving international students who played the original game, but the "upgrade" has bugs and what looks like bad AI upscaling. https://t.co/4S9XEpUWBY

Compounding the issue was the fact that Sega pulled the original Shogun 2 from sale, forcing customers to buy the new Complete Edition instead if they wanted to play. The original game was often on sale for a few dollars, while this remaster was priced $40.

Total War: Shogun 2 — Complete Edition currently sits on an “overwhelmingly negative” user review rating on Steam, as customers who paid $10 to “upgrade” the game aired their grievances.

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