Since the start of this decade, insurance has transformed dramatically. Technology is evolving at such a rapid pace that the sector could look vastly different in the next few years. With 2030 edging ever closer, FinTech Global spoke to leaders from across the sector to get their thoughts on what the insurance sector will look like in the new decade.
Dan Simmons, managing director and founder of Quensus, sees the biggest transformation being the move from retrospective indemnity to continuous, autonomous asset protection. A core driver of this will be the growing climate hostility, which is causing greater and more frequent damage that is forcing insurers to pay out claims at unprecedented levels. To counter the risk, insurers will need to move a “pay to rebuild” mentality and to a model of “actively protecting.”
At the centre of this movement will be the adoption of agentic AI, he explained. The technology will be able to continuously and automatically monitor systems, taking necessary action to prevent an incident spiralling into a major claim.
He said, “Rather than relying on human-in-the-loop notifications, advanced machine learning models will identify abnormal consumption patterns and autonomously trigger mechanical shut-off valves to isolate water supplies instantly, effectively eliminating the “repair lag” and driving attritional loss severity toward zero.”
In a similar line of thinking, Matthew Twist, vice president of sales, EMEA at Earnix, believes the biggest difference between insurance in 2026 and in 2030 will be the speed at which insurers can act.
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