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States Move to Centralize Digital IDs as More Services Go Online

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States Move to Centralize Digital IDs as More Services Go Online

Your phone can already hold your credit cards, your boarding pass and your insurance card. In a growing number of states, it can hold your driver’s license, too. Now, state leaders are asking a bigger question. Should residents have one digital identity that works across every government service?

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More states are leaning toward yes, according to a report from Route Fifty. State technology chiefs who spoke at a recent national conference in San Diego said a single, statewide approach to digital identity is gaining ground. The goal is to give residents one easy way in, rather than a different login for every agency.

Mobile driver’s licenses or other digital IDs are now available in 22 states and Puerto Rico. A report from the group representing state technology leaders found that just over half of states run their digital identity programs from one central office. The federal government is moving in a similar direction. This summer, the White House budget office named Login.gov as the standard way for people to sign in to federal services online.

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Washington state’s technology chief, Bill Kehoe, explained why the issue carries so much weight. “If we don’t get it right, we’re going to have a lot of problems,” he said.


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