CONNECT WITH US
Fintech

Fintech

How Large US Companies Put AI Agents to Work

PYMNTS – Fintech logo

Published on

Add as a preferred source on Google
How Large US Companies Put AI Agents to Work

AI agents have crossed the company threshold. Getting permission to do the work is taking longer. “The Agentic Edge Index: How Leading Companies Put AI to Work” is a PYMNTS Intelligence report from the Enterprise AI Benchmark Series. It introduces the Agentic Edge Index and explores how large U.S. companies are moving from AI assistance to AI action.

Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required.

The report gives executives a way to assess their own progress. The Index measures AI use across 75 activities in eight business areas. It considers how deeply AI supports daily work and how much authority agents have. It also gives more weight to activities with greater business impact.

The results show plenty of room to advance. Nine in 10 enterprises score less than 25 on the index’s 100-point scale. Even the companies furthest ahead haven’t reached widespread independent execution.

Getting there takes more than a technology purchase. Just more than half of executives say people, processes and company culture constrain AI more than the technology itself. Training and clear responsibilities deserve a place in the investment plan.

The research draws on 28 surveys of 1,687 executives at U.S. enterprises with at least $1 billion in annual revenue. The Index comparisons use responses from 366 AI decision-makers surveyed in 2026.

Download the report to benchmark your progress, explore leaders’ priorities and identify the next work your AI agents could take on.


Source link
Related Topics:Fintech

Disclaimer

We strive to uphold the highest ethical standards in all of our reporting and coverage. We TheMorningPulse.fyi want to be transparent with our readers about any potential conflicts of interest that may arise in our work. It's possible that some of the investors we feature may have connections to other businesses, including competitors or companies we write about. However, we want to assure our readers that this will not have any impact on the integrity or impartiality of our reporting. We are committed to delivering accurate, unbiased news and information to our audience, and we will continue to uphold our ethics and principles in all of our work. Thank you for your trust and support.