Genpact, the Agentic Operations company, announced the general availability of the Genpact Accounts Receivable (AR) Suite for industrial clients in manufacturing and mining. The proprietary agentic AI solution is designed to help automate and coordinate collections, dispute resolution, and cash application across the invoice-to-cash (I2C) process. The suite helps finance teams reduce manual work, prioritize collections activity, resolve disputes faster, and apply customer payments with minimal intervention.
Designed for flexible, modular deployment and optimized for modern cloud environments, the suite consists of the following modules:
Built on decades of running finance operations for global enterprises, the Genpact AR Suite combines deep I2C process intelligence with agentic AI-assisted capabilities designed to help identify customer payment behavior and patterns, prioritize disputes, and resolve cases with human oversight.
The accounts receivable (AR) launch expands Genpact’s agentic finance solution portfolio, which includes accounts payable (AP) and record-to-report (R2R). Together, these proprietary solutions are designed to help CFOs modernize core finance operations, improve visibility and control, and optimize working capital outcomes, turning manual, siloed tasks into unified agentic operations. Genpact plans to extend its capabilities across the broader order-to-cash lifecycle. This reflects Genpact’s Agentic Operations strategy, where AI agents help execute work at scale while human experts oversee exceptions and business decisions.
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“With agentic product suites now available for AP, R2R, and AR, Genpact is a leading partner for CFOs who are increasingly at the helm of enterprise transformation today,” said Vijay Vijayasankar, Global Agentic AI Officer, Genpact.
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