The company said it will turn over documents the Federal Trade Commission sought in January in response to a probe of complaints about Square.

Besides the Square point-of-sale business, Block owns Cash App and Afterpay, a buy now, pay later service. The Oakland, California-based company was founded and is led by Jack Dorsey, who also founded the social media company Twitter.

The Square user complaints at issue “allege that Block has wrongfully withheld at least $2.5 million of Square users’ payment proceeds since 2022,” the FTC said in its Oct. 7 filing with the U.S. District Court in San Francisco. “Given the FTC’s experience that only a small fraction of injured consumers complain to the government, these losses may be just the tip of the iceberg,” the regulator said.

Spokespeople for the FTC and Block declined to comment Monday on the filing or about which time period the alleged Square complaints cover.

Block agreed to respond to 47 interrogatories the FTC has posed about the Square matter and produce all non-privileged documents and non-privileged portions of partially privileged documents by Nov. 13, according to the joint filing. Block also will make a second submission to the FTC of additional information by Nov. 30. By year-end, Block also will turn over “all responsive non-privileged documents with one or more search term hits” detailed in an email last month between the parties, the filing said.

The request contained 47 questions, 21 documents requests and four separate data requests, according to the FTC’s October filing for the court’s intervention.

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