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AI Agents Take the Grunt Work Out of Pamarco’s Close

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AI Agents Take the Grunt Work Out of Pamarco’s Close

Pamarco, maker of precision components for printing and packaging, has automated about 40% of month-end close tasks across seven legal entities, according to a Microsoft case study.

Agents check outstanding close tasks hourly, run those whose dependencies are complete and email the results, while employees handle exceptions and approvals, the case study said.

Integration complexity is the barrier CFOs cite most for automating further, with 90% naming it, up from 67% in 2025, PYMNTS Intelligence reported.

Pamarco, a manufacturer of precision components for the printing and packaging industries, has put artificial intelligence agents on the accounting work that once ran only through its finance staff.

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“We’ve been able to automate roughly 40% of financial close tasks with autonomous AI agents,” Glyn Wilson, Pamarco’s chief information officer, said in a case study Microsoft published in September. Pamarco runs the agents on Microsoft’s Dynamics 365 enterprise resource planning (ERP) software, and they code invoices, run close tasks and assemble board reports.

The company operates seven legal entities in the United States and Europe and serves customers in almost 70 countries, according to the case study. Wilson said the agents could take on 50% to 60% of close tasks by year end.

Pamarco reports a roughly 95% success rate in automatically coding freight invoices, including those requiring multiple tax codes, with the agent splitting each journal into multiple tax and coding lines.


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