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Only 17 per Cent of FMCG Launches Achieve Strong Trial and Repeat Buys

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Only 17 per Cent of FMCG Launches Achieve Strong Trial and Repeat Buys

Only 17 per cent of fast-moving consumer goods launches achieve strong trial and strong repeat purchase, according to a 2025 study by NielsenIQ.

A new product launch that fails to build a fast rate of sale quickly loses its shelf space, with winning back lost distribution costing even more.

Marketing agency Social Soup notes that Australian product discovery no longer relies on single large campaigns, but on sequential creator recommendations, feed reviews, and verified trials.

Data from the Interactive Advertising Bureau shows 58 per cent of Australian consumers now use social platforms for brand and product research. Among shoppers aged 18 to 39, 75 per cent discover products directly from creators. Spending has shifted away from broad television and static outdoor ads into verified sampling and creator-led store traffic programmes.

Consumer goods brands now use micro-creator networks to generate physical store visits instead of generic awareness. Beverage maker H2coco sent 100 creators with vouchers to buy its Peach variant inside Ampol service stations. The campaign produced 142 pieces of content showing the purchase and consumption. It delivered 126,600 organic views and a 7.8 per cent engagement rate, beating its 4 per cent target.

Ampol stores saw a similar mechanic during the brand’s Matcha drink roll-out at 7-Eleven, where 51 creators repeated the purchase process. Shelf space in petrol and convenience channels is limited to immediate consumption. Quick sell-through speed determines whether an SKU earns a permanent spot in the cold vault.

Tissue maker Sorbent used household sampling to trigger switching from rival paper brands.


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