Kantata has launched Expertise Insights, a business intelligence product for professional services firms. The system is available to customers now.

The product lets users ask questions in natural language and receive dashboards, charts, calculations and summaries based on their business data. Kantata said it built the tool specifically for professional services organisations, where access to operational and financial data often depends on analysts or specialist reporting teams.

Expertise Insights sits within Kantata's broader Expertise Engine and is built on Amazon QuickSight. It uses a semantic layer that maps technical data fields to the language used inside firms, including business-specific terms and distinctions such as chargeable utilisation and billable utilisation.

Kantata is targeting a long-standing problem in professional services software: finance, delivery, time and resourcing data may be available, but often remains difficult to query quickly. In many firms, managers rely on standard reports or manual analysis, which can slow decision-making when project margins, staffing levels or delivery risks change.

Sarah Edwards, Chief Product Strategy Officer at Kantata, said timing is critical in services businesses. "In professional services, the value of an insight depends on how quickly you can act on it. And all too often, by the time a report arrives, the moment has passed," Edwards said.

"Expertise Insights removes this constraint, allowing services leaders to move from a business question to a fully built, interactive dashboard that gives them the answers they need to move forward in an informed way, with the speed their business demands," she added.

Kantata argues that general-purpose business intelligence tools do not always reflect how professional services firms operate.

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