Asana has found a wide gap between how Australian executives and workers assess AI progress in their organisations. The gap is larger in bigger businesses, according to a survey of 1,000 leaders and knowledge workers.
Executives gave their organisations 75.2 out of 100 for AI execution, while workers gave 58.2. The 17-point gap widened to about 23 points in organisations with 1,000 or more employees, compared with about 12 points in organisations with 10 to 999 employees.
The research also points to a divide over visibility into day-to-day AI use. Sixty-one per cent of executives said leadership has full visibility into how teams use AI, while 36 per cent of workers agreed.
"Leaders can see the AI investment and the strategy. Workers can see whether AI actually helps them get their jobs done," said Jo Gaines, General Manager, APAC, at Asana.
"That gap matters because making individual tasks faster doesn't automatically make the organisation more effective. When leaders' and workers' views of AI progress differ this much, it's a signal to find out what is happening on the ground before declaring success," Gaines said.
The survey found that larger organisations were more likely to report broad AI adoption, but less likely to score well on execution. Half of respondents from organisations with 1,000 or more employees said AI was used across the organisation or fully embedded, compared with 42 per cent in smaller businesses.
9 for smaller businesses. They also scored lower across every measured category.
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