The new funding will support the company's growth and innovation efforts in the business of putting devices into the hands of frontline retail workers.
ARC — a firm that helps discounters, specialty retailers, groceries, supply chain organizations and other companies manage handheld devices deployed to frontline workers — has secured a $60 million investment from Acadia Investment Partners.
The company’s tech aims to mitigate the man-hours and costs involved in maintaining and securing handheld devices. ARC rents kiosks, also known as asset recharge centers, for locking up, charging up, maintaining and monitoring handheld devices used by workers in warehouses, stores, hospitals, airports and other locations.
Screens on the kiosks are interactive, enabling workers to communicate issues with their on-the-job handheld devices, including cell phones, body cameras, ring scanners, tablets, wands, RS scanners, or Zebra devices. After any communication, workers store their devices in lockers on the kiosk where they can be charged or temporarily put out of service, and flagged to a manager to check on it. The technology, which is proprietary, also helps management monitor worker productivity via its cloud-based software and data analysis.
“Enterprises invest billions in devices designed to amplify worker output. But when those devices aren’t working, aren’t charged, or aren’t readily available, the investment is wasted and worker output goes down,” said Douglas Baldasare, chief executive officer of ARC.
” Additional terms of the transaction were not disclosed.
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