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Cyber Security

Applebee’s exposed customers’ personal data after leaving database password in app

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Applebee’s exposed customers’ personal data after leaving database password in app

Applebee’s has fixed a security flaw that allowed anyone to access the personal information of its registered customers, after a researcher found a password for an internal database inside Applebee’s mobile app, TechCrunch has learned. 

The popular restaurant chain confirmed on Thursday that it had taken action to address the security issue to prevent any unauthorized access to its customer database. 

TechCrunch withheld publication of this story until the bug was confirmed to be fixed.

Robert Wiggins, a U.K.-based cybersecurity researcher at What Security, discovered the security lapse earlier this month. Wiggins is no stranger to discovering security issues, including exposed or sensitive information that should not be publicly accessible.

For this latest discovery, Wiggins used AI to help find the credential buried inside thousands of lines of source code in Applebee’s Android app, which has more than a million downloads on Google Play. The credential allowed access to the company’s customer database.

Storing a password or private key in software, known as hardcoding credentials, is one of the most severe types of security vulnerabilities because anyone with the app can extract the key and use it to log in to a remote system as if they were an authorized user.

Wiggins said that the hardcoded credential could have also allowed a malicious attacker to modify customer data in the database.

TechCrunch verified Wiggins’ findings by downloading and decompiling Applebee’s Android app to examine its source code and confirm that it contained the exposed credential. We also created an Applebee’s account with dummy account data, which allowed Wiggins to retrieve our information from the company’s database.


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