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Yelp’s AI Assistant Can Call a Restaurant and Join the Waitlist for You

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Yelp’s AI Assistant Can Call a Restaurant and Join the Waitlist for You

The updated agent also can tell you if it’s going to rain and maybe you shouldn’t book that outdoor table.

Hate calling restaurants to check wait times? Yelp is rolling out a new AI-powered tool to handle just that, along with other tools as the platform deepens its employment of agentic artificial intelligence.

“This release is another step forward as we transform Yelp with AI, with updates across every category on Yelp, from booking a table at a restaurant to hiring a pro for a home project,” Akhil Kuduvalli Ramesh, Yelp’s chief product officer, said in a statement. 

Just months after launching an updated AI assistant, Yelp Assistant, that can book reservations for you, Yelp is expanding its AI integrations with a new AI agent. Check for Me will call restaurants on your behalf to check wait times in real time and text you with updates within a few minutes. As personal and shopping assistants become more widely used, new reports show the hardships faced by both businesses and customers: Businesses must contend with an influx of calls and emails from bots, while human customers must compete with AI agents to make reservations.

Yelp Assistant now works with OpenTable, allowing you access to thousands of restaurants across the US. You can simply ask the assistant for recommendations on “dog-friendly coffee shops” and booking help.

You can also use Yelp Waitlist to get in line before you arrive. After you join the line, Yelp Assistant will send you status updates, such as when your table becomes available.


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