I recently highlighted an app that allows you to click and drag the taskbar to reposition it on Windows 11. In my piece, I said that "changing [the taskbar's] position still requires digging through Settings." That phrase and other parts of my piece led to a discussion online about the nature of coverage and being positive or negative when discussing apps and features.
Microsoft's Vice President of Design Diego Baca, said the phrasing in my piece was "unnecessarily negative" and argued that I could have instead simply highlighted the third-party app.
Our Senior Editor Zac Bowden weighed in, stating that the intention of the piece was to be clear and informative, not negative. That's true in this specific case, but Baca's broader point about negativity in tech coverage is still worth discussing.
What stuck with me wasn't whether my wording was too harsh. It was the question of how we should respond when companies explain why a feature isn't necessary, especially when history shows those same features often arrive later.
I want to be clear about the nature of this piece. Baca's response to my article sparked this discussion, but it's not meant to call him out or criticize him. Every interaction I've had with Baca has been positive and I appreciate how much he interacts with the community on X and other platforms.
Baca was promoted to Vice President of Design at Microsoft in August. I've noticed a distinct increase in user engagement since then from both Baca and other members of Microsoft's design team.
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