CONNECT WITH US
Tech

Tech

Town CEO Jean-Denis Greze on why most people still don’t know what to ask AI

Fast Company logo

Published on

Add as a preferred source on Google
Town CEO Jean-Denis Greze on why most people still don’t know what to ask AI

AI agents are powerful, but most ordinary people don’t yet use them. Town wants to change that. Led by CEO Jean-Denis Greze, playfully referred to as Town’s mayor, the company announced a $108 million Series B on October 19, co-led by Forerunner Ventures and Menlo Ventures, at a $1 billion valuation.  

Greze cofounded the San Francisco startup with Tony Vincent in late 2024 after serving as CTO of Plaid, where he built up the engineering team from about 20 people to 350.

Town’s betting it can make AI more accessible and practical for small-business owners and mid-market firms still looking for day-to-day AI benefits. 

Fast Company spoke with Greze about why most people still treat AI like a fancy search engine, where AI assistants can be most helpful, and why he’s working harder than he ever has before. The conversation has been edited for length and clarity.

ChatGPT and Claude can already connect to other apps. Why do people need stand-alone AI assistants like yours?

Could Claude or ChatGPT do most of what Town does? I think the answer is, most of it, yeah, they can. But most people who use ChatGPT or Claude aren’t using those tools to do what people in tech describe as agentic work, which just means using them to actually do things for you as opposed to researching things for you. They use it more as a Google Search replacement.

I think the biggest reason is that most people don’t really know what to put in the chat box.


Source link
Related Topics:Tech

Disclaimer

We strive to uphold the highest ethical standards in all of our reporting and coverage. We TheMorningPulse.fyi want to be transparent with our readers about any potential conflicts of interest that may arise in our work. It's possible that some of the investors we feature may have connections to other businesses, including competitors or companies we write about. However, we want to assure our readers that this will not have any impact on the integrity or impartiality of our reporting. We are committed to delivering accurate, unbiased news and information to our audience, and we will continue to uphold our ethics and principles in all of our work. Thank you for your trust and support.