Apple's long-awaited foldable phone, the iPhone Duo, came out this week, and already the cracks are starting to show. And I mean that literally: Some iPhone Duo early adopters are already running into issues that cause the display to crack along the entire hinge. Photos shared on Reddit show the iPhone Duo's inner display cracking from top to bottom alongside the hinge — exactly where the device folds — less than 24 hours after launch.
It’s still not entirely clear what’s causing the issue, but photos of cracked iPhone Duo displays circulating on social media show a consistent pattern. A large crack appears on the inner display along the hinge, causing a pixel issue that produces a bright white line down the right-hand side of the screen. Early iPhone Duo adopters from the U.S. to China and Australia are seeing the same issue crop up, so it doesn't appear limited to any specific market.
" They estimated they'd probably opened it less than 20 times so far. At first, Apple offered an express replacement over the phone, with the stipulation that the customer would have to place a hold for the full cost of the handset. Apple also couldn't provide an estimated arrival date for the replacement. Rather than wait, they went to an Apple Store in person, where staff "apologized and replaced it with a brand-new one on the spot," suggesting Apple may have replacement iPhone Duo units available in-store to handle early hardware failures.
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