Don't let bad audio take you out of an awesome adventure or ruin your competitive performance.
Sound plays a big part in your gaming experience; it's almost as important for setting a cinematic scene as the graphics are. If the sound is muffled, crackling or completely missing, you're missing out and are at a competitive disadvantage. Turning up the volume might help, but it won't fix distorted audio coming from your PlayStation 5.
There's no one method that'll fix this type of problem. You'll have to troubleshoot, investigating everything from a loose connection to the wrong output settings. Before you consider replacing your TV, sound system or console, run through some checks.
First, restart everything. Turn off your TV, speaker system and console entirely (not just sleep mode), then turn them back on. Doing this should clear any temporary glitches that are affecting the audio and give you a fresh starting point to work from.
If the issue continues, try to narrow down the source. If you have a spare pair, connect headphones to see whether the issue only affects your speakers or TV. Likewise, try another game or app to see if the audio problem affects multiple sources.
If the problem doesn't occur when you're using your smart TV's native apps, the TV's speakers are less likely to be the problem. If you've got a spare HDMI device, such as a laptop or a streaming device like a Roku or Apple TV, try those out using the same cable and HDMI port as your PS5.
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