After days of viral reports about the iPhone Duo's inner screen, Apple has publicly acknowledged the problem.

In a statement provided to Mashable, the company said it is aware of an issue affecting the inner display on a "small number" of units.

"The response to iPhone Duo from early users has been incredibly positive, and we are seeing exciting things from developers who are rapidly updating their apps to take advantage of its unique form factor,” Apple said. “We are aware of an issue impacting the inner display on a small number of iPhone Duo units. If users experience issues with their iPhone Duo display, they should contact AppleCare for a replacement."

The statement doesn’t say what’s causing the problem, how many units are affected, or whether Apple plans a broader fix. Apple appears to have sent the same statement to several other outlets covering the reports. Still, it’s the company’s first public acknowledgment of the problem.

The Duo has drawn plenty of attention as Apple’s first foldable iPhone. It sold out almost immediately when pre-orders opened Oct. 16, with some delivery estimates stretching into January 2027. But early owners have found that it’s very much a first-generation device, and the display reports are just one of several complaints.

Beyond durability, users have flagged a few other issues, as reported by Mashable Senior Editor Stan Schroeder . First, as JerryRigsEverything points out , the protective matte screen on the foldable dulls its color and vibrance, and it picks up heavy glare.

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