The stories that deserve to be heard are not always the ones that get told. Some remain hidden behind societal expectations, fear of judgement and the struggle to find acceptance.

I recently attended the launch of Hospitality with a Heart, written by Amrita Tripathi, with an introduction by Keshav Suri, Executive Director of The LaLiT Suri Hospitality Group. Held on October 31, 2026, at the Crystal Ballroom of The LaLiT New Delhi, the event brought together the people behind the book and those who have been part of the organisation's inclusion journey.

The book documents the personal journeys and lived experiences of queer team members at The LaLiT, exploring themes of identity, discrimination, resilience, acceptance and belonging.

The evening began with a welcome address by Dr Jyotsna Suri, Chairperson and Managing Director of The LaLiT Suri Hospitality Group, followed by a keynote address by Saurabh Kirpal. A panel discussion moderated by journalist Faye D'Souza, featuring Amrita Tripathi, Rithik Hukku, Shaurya and Shruti, explored workplace inclusion, queer representation and the importance of empathy.

The launch also featured the unveiling of the book by the Group's leadership and the people whose stories it captures, followed by drag performances by Hash Brownie and Hiten Noonwal.

Beyond the celebrations, what stood out was the larger message of creating spaces where people are not merely included but genuinely accepted.

One of the central ideas explored in Hospitality with a Heart is that inclusion goes beyond simply allowing people to be part of an organisation.

For individuals from marginalised communities, finding acceptance can be a difficult journey.

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