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Xbox's first-ever COO is out after just three months

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Xbox's first-ever COO is out after just three months

Three months after the role was created, cited by Xbox CEO Asha Sharma as necessary to make Xbox less fragmented, the inaugural Xbox COO is leaving her position with little fanfare.

The first-ever Chief Operating Officer at Xbox has left her position, just three months after it was created. Helen Chiang, who assumed the role in July of this year amidst significant layoffs and restructuring at Xbox, became the first-ever Chief Operating Officer for Xbox reporting directly to CEO Asha Sharma. As reported by The Verge, Chiang is leaving the role three months after it was created. The outlet obtained a memo from Sharma confirming Chiang's departure and indicating plans are not currently in place for a successor.

"Helen Chiang is leaving Microsoft today. I’m grateful for her years of service and wish her well,” Sharma reportedly wrote in an internal memo. “We’ll share more on COO leadership as plans are finalized."

Chiang, a 21-year-veteran of Microsoft who spent at least half her career at the company overseeing Minecraft, was placed in the role to focus on end-to-end profit and loss duties. At the time, Sharma described this new role as important to Xbox's vaunted "reset" initiative, stating ""[Chiang] will bring our businesses together under one operating model, making sure we make clear investment decisions, learn from our successes and failures, and hold ourselves accountable for results."

Related:Xbox CEO unveils 'new Xbox division' for game-adjacent ventures named 'XP'

The reasons for Chiang's seemingly abrupt departure after multiple decades with the company are unclear and are unlikely to become public.


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