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Xbox's First COO Is Leaving After Just 3 Months in the Role

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Xbox's First COO Is Leaving After Just 3 Months in the Role

Xbox is officially losing its very first Chief Operating Officer. Helen Chiang's departure from Xbox was announced via an internal memo penned by the company's CEO, Asha Sharma.

Beginning at the company all the way back in August 2005, Helen Chiang dedicated 21 years of her life to working at Microsoft. While Chiang started at Microsoft as a Product Manager, she quickly transitioned into managerial positions, becoming the Group Business Manager of Subscriptions in 2008, then the Xbox Live Business Strategy Director in 2009, and the Microsoft Studios Chief of Staff in 2011. Chiang's rise through the ranks continued throughout the 2010s, with the decade ending with her becoming the Studio Head of the Minecraft franchise. Following the announcement of Xbox's plans to lay off 3,200 employees in July, Chiang was given the role of Xbox's first ever Chief Operating Officer.

A celebrated 2025 game with a 96% critic recommendation rate gets low-key confirmation of its console exclusivity period coming to an end.

Just three months after her appointment as Xbox's first Chief Operating Officer, Helen Chiang has left the company. In an internal memo sent out to Xbox employees (and obtained by The Verge), Xbox CEO Asha Sharma officially announced the departure of Chiang, saying that she's "grateful for her years of service and wish[es] her well." Sharma's memo also states that the company will "share more on COO leadership as plans are finalized."

There's currently no official word on why Helen Chiang is leaving Microsoft after 21 years.


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