A new kind of Steam problem has emerged: Games keep missing their release dates because Valve can't keep up with approving them.
Several frustrated indie devs have publicly posted about the limbo status of their finished games in the past week—including the developers of Food Devils, Wheel Make It, and Cubic Earth—saying that their applications have gone unanswered after up to 20 days, despite Valve's listed review window of three to five business days.
In the case of Cubic Earth, developer structmira hasn't been able to contact Valve and has no choice but to wait. "Our game's trailer amassed more than 60,000 views on YouTube, and we had more than 6,000 wishlists," the developer told PC Gamer over email. "Now, our Steam Community page is rapidly filling with player complaints, and we've lost all momentum."
Valve commented on the backlog today in the form of a Steamworks update aimed at helping developers pass the preview process. In it, the company admitted that it's "running a little behind" with wait times that are up to double the usual.
"We aim to test every game build in a timely manner, typically within 3-5 days. However, we're running a little behind right now and taking up to 12 business days," Valve's FAQ reads. "Much of that delay is due to having to re-review games, which isn't great for you or for us."
" The most significant new requirement is to have "run your game through Steam for at least five minutes" to make sure it functions correctly, which you'd think wouldn't need to be said.
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