CONNECT WITH US
Gaming

Gaming

Asus not only replaced an RTX 4080 Super with an RTX 5080 but also swapped it *again* just to give this lucky Redditor one that matches their all-white build

PC Gamer logo

Published on

Add as a preferred source on Google
Asus not only replaced an RTX 4080 Super with an RTX 5080 but also swapped it *again* just to give this lucky Redditor one that matches their all-white build

The phrase 'RMA' is likely to send shivers down many a spine, especially when it concerns something like a graphics card. Returning a faulty component can often be a 'cross your fingers and hope for the best' kind of deal, so naturally I am pleasantly—very pleasantly—surprised to hear Asus has enough of a heart to not only give one lucky Redditor an upgrade but also get the colour right.

According to the Redditor's original post about the issue, they sent their white Asus ROG Strix RTX 4080 Super OC in for RMA and were sent back a black Asus TUF Gaming RTX 5080 when they discovered the former couldn't be repaired. That's a win, right? Well, not fully, because the Redditor wanted a white one, like their original RTX 4080 Super, to match their all-white build.

So, what's to be done about that? Naturally, asking for them to swap it: "After about 6 weeks of emails and escalating the case to higher-level management, Asus finally approved the exact card I asked for: the ROG Astral RTX 5080 White OC. I sent the TUF back, and they even upgraded the shipping to FedEx Standard Overnight at no extra cost. The card finally arrived!"

This is an RMA result, if ever I've seen one. It might seem a bit much, but to be honest if you have an all-white build and an expensive GPU that fails, I can see why it makes sense to at least attempt to get a replacement just right.


Source link
Related Topics:Gaming

Disclaimer

We strive to uphold the highest ethical standards in all of our reporting and coverage. We TheMorningPulse.fyi want to be transparent with our readers about any potential conflicts of interest that may arise in our work. It's possible that some of the investors we feature may have connections to other businesses, including competitors or companies we write about. However, we want to assure our readers that this will not have any impact on the integrity or impartiality of our reporting. We are committed to delivering accurate, unbiased news and information to our audience, and we will continue to uphold our ethics and principles in all of our work. Thank you for your trust and support.