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Travel startup Onto raises $1 million, launches hotel price drop refund service

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Travel startup Onto raises $1 million, launches hotel price drop refund service

Bengaluru-based traveltech startup Onto has launched its services after raising $1 million (approximately Rs 9.5 crore) in a pre-seed funding round led by Stargazer Fund and co-led by Singapore-based White Venture Capital.

The startup said it will use the funding to expand operations, strengthen its technology infrastructure and develop new products as it works towards building an AI-powered travel platform.

Founded by former Groww professionals Jagdeep Singh and Shubham Goyal, Onto focuses on hotel bookings, with a service designed to help travellers benefit from price reductions after making a reservation.

Its first offering, Price Drop Refund, monitors hotel rates after booking and automatically arranges a refund of the difference when an eligible reservation can be rebooked at a lower price.

According to the startup, the system looks for cheaper rates for the same hotel, room type and travel dates. Refunds depend on the availability of a suitable lower-priced room and the booking's cancellation conditions. Non-refundable reservations are excluded from price-drop tracking.

The service also supports eligible hotel bookings made through other platforms. Travellers can upload existing booking confirmations to Onto for price monitoring.

The startup said refunds will be returned to the original payment method, while customers will receive updates about price changes and refunds through WhatsApp and app notifications.

Jagdeep Singh, co-founder of Onto, said the company wanted to address what it sees as a gap in customer support after travel bookings are completed.

“The travel industry is built around transactions, so the moment you pay, everyone stops caring.



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