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Servify cuts losses to Rs 51 Cr in FY26; US contributes 60% of business

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Servify cuts losses to Rs 51 Cr in FY26; US contributes 60% of business

Post-sales service firm Servify reported a marginal 4% decline in revenue in FY26 (year ended March 2026), dragged by consecutive degrowth in its India business. However, the company made meaningful progress on the bottom line and narrowed losses by 40% to Rs 51 crore during the period.

Following a 16% increase in FY25, Servify’s revenue from operations declined to Rs 751 crore in FY26 from Rs 781 crore in the previous fiscal year, according to its annual consolidated financial statements filed with the Registrar of Companies (RoC).

Founded in 2015, Servify provides brand-authorised after-sales support for mobile phones, gadgets, electronics, and home appliances. The company has partnerships with major brands, including Apple, Bose, and HP, and operates across 18,000 service locations in more than 40 countries. It also processes over 2.8 lakh claims annually, according to its website.

White-labelled protection plans sold through mobile apps and web portals remain Servify’s primary revenue engine, which  contributed over 97% of total operating income. The segment declined 4% to Rs 730 crore in FY26. Income from mobile handset and spare parts sales also fell 13% to Rs 20 crore during the period.

For the second consecutive year, the US remained Servify’s largest market, which contributed nearly 60% of its total revenue at Rs 448 crore in FY26, a 12% year-on-year increase. In contrast, revenue from India declined 27% to Rs 242 crore from Rs 330 crore in FY25. The remaining revenue came from other markets, including Europe, Canada, the United Arab Emirates, and Turkey.


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