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US Fans Walk Away From $110 Billion in Experience Purchases a Year

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US Fans Walk Away From $110 Billion in Experience Purchases a Year

A fan can spend weeks looking forward to a concert and lose interest in the time it takes to read the total at checkout. That last screen has some competition. There’s always another show, another seller or a good dinner out.

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“The Experience Economy” is a PYMNTS Intelligence report produced in collaboration with Paysafe. It draws on a September 2026 survey of 2,146 U.S. consumers to examine experience spending, purchase decisions and the factors that influence where fans spend their money.

What keeps a favorite activity on the calendar when money gets tight? For some fans, it’s a smaller night out. For others, it’s going less often or picking up extra hours to pay for a trip. These choices help explain why a concert ticket can survive a round of household budget cuts. They also show how much thought can go into a purchase before the seller ever sees the customer.

For merchants, the report offers a closer look at the sale from the fan’s side of the screen. For banks and payment providers, it shows why a customer who’s ready to pay can still leave empty-handed.

Download “The Experience Economy” to see which activities fans make room for, how they plan to pay and where sellers can keep experience spending from falling apart.

US Fans Walk Away From $110 Billion in Experience Purchases a Year


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