One Inc, a payments network built specifically for the insurance sector, has been chosen by Shelter Insurance Companies to overhaul how the carrier’s customers pay premiums and receive claims.

Shelter will deploy One Inc’s ClaimsPay® and PremiumPay® products, bringing money coming in and money going out onto a single platform. The move is designed to centralise the insurer’s payment operations and give its policyholders an end-to-end digital experience.

Through the arrangement, Shelter customers will gain access to a broad mix of digital payment methods, including Apple Pay, Google Pay, PayPal and Venmo, with bank accounts and debit cards still available. One Inc can also handle intricate transactions involving several parties, such as payments to lienholders and mortgagees. Shelter said this capability was essential for its needs.

One Inc’s ready-made integrations link to modern core systems, providing cloud-based connectivity across policy administration, billing and claims. The company says this approach removes isolated pockets of data and makes treasury work simpler by consolidating reconciliation into one environment. Shelter will also be able to tap One Inc’s network of more than 1.3 million vendors, spanning auto, legal and medical providers. According to One Inc, each new connection adds value for every member of the network, which in turn speeds up the move to digital payments.

Established in 1946, Shelter and its subsidiaries offer home and auto cover via a network of over 2,000 agents operating in 20 states. The insurer had been looking for a payments setup that could make life easier for customers while also bringing its treasury functions together.

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