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Revolut Pays for New Customer IDs After September Data Breach

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Revolut Pays for New Customer IDs After September Data Breach

Revolut’s CEO for Western Europe, Béatrice Cossa-Dumurgier, said the company will pay the cost of new identity documents for customers impacted by the data breach Revolut disclosed in September, Reuters reported Wednesday (Oct. 7).

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During an interview with BFM TV, Cossa-Dumurgier said, per the report: “If they ever have to change their ID documents, we’re taking care of the associated costs.”

Cossa-Dumurgier said Revolut had provided assistance for the 680 clients affected by the data breach, according to the report.

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Revolut told Bloomberg Sept. 12 that sensitive information from a “limited number” of its customers was exposed in an email-based scam in which an unauthorized third party used a legitimate government email domain.

Revolut said it blocked the address after uncovering the scheme and notified the “relevant government agency,” as well as financial regulators, law enforcement and data-protection officials.

“Revolut systems and customer funds are unaffected,” the company told Bloomberg at the time. “We have contacted the limited number of impacted individuals directly to inform them and provide support.”

TechCrunch reported Sept. 12 that according to the notification email Revolut sent to affected customers, the exposed data included customers’ identity and contact details, such as birth date, postal/email addresses and phone numbers. The scammers also accessed identity documents like passports and driver’s licenses, and may have also seen verification selfies, account statements and transaction histories.


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