Agentic AI banking platform nCino unveiled its Loan Officer Productivity Suite today. With the new set of tools, the North Carolina-based company aims to help increase the productivity of mortgage originators by adding automated actions.

Launched inside the nCino Mortgage Solution, the new suite uses each lender’s own data, product guidelines, and workflow rules to give originators answers specific to their institution and let them take action. Among the clients already using the Loan Officer Productivity Suite is Educated Mortgage, which uses it for daily origination workflows; and Security National Financial Corporation, which uses the tool to prepare its loan officers by giving them relevant borrower information.

“We’re excited to equip our loan officers with nCino’s intelligent features so they’ll have more confidence knowing exactly what each file needs to keep moving and can trust that routine tasks and borrower questions are being handled along the way,” said Security National Financial Corporation Vice President and CIO Thayne Atkinson.

“Loan officers are being asked to handle more work without sacrificing responsiveness to borrowers,” said nCino General Manager of Global Mortgage Casey Williams. “The Loan Officer Productivity Suite helps create that capacity by taking routine work off originators’ plates and putting answers and next steps at their fingertips, so they can stay responsive and competitive without adding more hours to the day.”

Since it was founded in 2012, nCino has shifted from a cloud banking tool provider to providing more agentic-focused tools that help clients execute workflows. Because mortgage originators spend a significant amount of time navigating disconnected systems, reviewing borrower information, and completing administrative tasks, shifting to more automated execution could help increase loan volume without adding staff.

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