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How community and regional banks can modernize without losing what makes them work

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How community and regional banks can modernize without losing what makes them work

Standing still on lending compliance carries its own risk as the industry evolves.

Once, while visiting a client in rural North Carolina, the team joked there were really three employment options in their town: the bank, the courthouse and the school system. That community mindset, where folks grow up and come up through the ranks together, is what community banking is built on.

It's also why modernization can feel like a big decision for these financial institutions. You get used to things being a certain way and no one wants to break that. But the tools, the regulations and what customers expect keep changing around them. The question is how a community bank embraces that change and still holds on to what makes it work.

A community bank that fails to modernize its lending processes over the next two years will likely fall behind. It may not do anything wrong. But the competitors that did take that step will just start to outshine it. Standing still has become its own kind of risk, and the industry is already moving.

In the 2025 CSBS Annual Survey of Community Banks, 53% of respondents said cloud-based core systems were a promising opportunity, up from 42% the year before. More broadly, Finastra's 2026 State of the Nation research found that 87% of global financial institutions plan to increase their investment in modernization over the next 12 months.

The outcome I see clients focus on most as the goal for lending compliance modernization is efficiency.


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