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Hong Leong Turns AI-Building Trainees into Permanent Hires

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Hong Leong Turns AI-Building Trainees into Permanent Hires

Hong Leong Bank (HLB) is strengthening its in-house technology capabilities through talent development, AI adoption and cloud modernisation.

The bank has followed its “Digital At The Core” strategy for more than a decade, focusing on building internal engineering expertise and maintaining ownership of its technology platforms.

A key part of this approach is its Group Technology Graduate Trainee Programme, which gives graduates practical experience across different technology functions.

The 12-month programme consists of four rotations designed to develop technical expertise and operational skills.

All 10 trainees in the graduating cohort have taken permanent roles at HLB. The cohort included recruits from the GamudaAI talent pipeline.

The graduates joined teams including IT Governance & Assurance, Application Support, IT Services & Operations, Security Management, Innovation CoE and the CEO Transformation Office.

During their rotations, trainees deployed AI chatbots powered by Google’s Agent Development Kit (ADK) and UiPath robotic process automation (RPA) tools.

They also automated IT Risk Dispensation e-Forms, modernised IT service and problem management operations, and improved cloud infrastructure efficiency.

Ten new trainees have joined the programme, with backgrounds in data science, computing, cybersecurity, information security, mathematics and engineering.

HLB also runs an internal AI Ignite Programme that encourages employees across departments to propose practical AI use cases.

Selected employees become “AI Champions” and receive resources to develop their ideas.

“AI will not replace people, but it will replace people who refuse to use it,”

“Building our technology in-house gives us the freedom and control to build fast, fail fast, and learn fast, turning every challenge into immediate institutional knowledge.”


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