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FedEx Converts Digital Insights Into New Market Expansion

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FedEx Converts Digital Insights Into New Market Expansion

FedEx is using its digital insights to unlock new markets, the company said in a Wednesday (Oct. 28) press release detailing its results for the quarter ended Sept. 30.

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The company is leveraging its data to offer visibility and supply chain management tools to customers, according to a third quarter earnings presentation released Wednesday.

“Building on our data and technology advantage, we announced new collaborations to provide value-added services for existing and new customers,” FedEx President and CEO Raj Subramaniam said Wednesday during an earnings call.

FedEx is also deploying physical artificial intelligence in its own operations, beginning with its use of Dexterity robotic loaders at one of its hubs, per the presentation. PYMNTS reported Sept. 1 that this deployment sees dual-armed robots autonomously load trailers at production scale.

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“When it comes to physical AI, our network is already one of the most automated in the world,” Subramaniam said. “We are making notable strides in automating our load and unload operations to help create a safer and more efficient environment for our team members.”

S. 5 billion, the presentation said.



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