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Cross River Acquires Accrue to Bring Loyalty to Payments

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Cross River Acquires Accrue to Bring Loyalty to Payments

The parent company of Cross River Bank, CRB Group, has agreed to acquire customer loyalty provider Accrue. While Cross River did not disclose the acquisition amount, the bank did express that the purchase will help it continue to expand its embedded finance offerings.

Founded in 2021, Accrue powers modern customer loyalty at the payment layer. Its branded wallet platform enables merchants to connect stored value, payments, rewards, and customer engagement in one experience. The New York-based company aims to turn one-time transactions into repeat business using branded debit cards, payments-led loyalty, and store credit refunds.

“I started Accrue with the belief that financial products would increasingly live inside the brands and experiences customers use every day,” said Accrue Founder and CEO Michael Hershfield. “Accrue brings that to life by embedding wallets, payments, stored value, and rewards directly into the merchant experience. Cross River shares that vision, and with its technology, scale, and global reach, we can take it much further.”

Cross River was founded in 2008 to bring scalable, embedded payments, cards, lending, and crypto solutions to businesses and consumers. The bank is known for its API-driven banking core and regulatory expertise. Because it owns its infrastructure, Cross River reduces the risk and compliance gaps that come with bringing on third-party systems. The bank anticipates that Accrue will strengthen its technology stack and enable partners to offer branded wallets and financial products to their customers. Accrue’s team, including Hershfield, will join Cross River.

“Payments and loyalty are becoming one,” said Cross River Founder and CEO Gilles Gade.


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