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Boeing, Microsoft Aim AI at Airlines’ $3.1 Billion Repair Bill

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Boeing, Microsoft Aim AI at Airlines’ $3.1 Billion Repair Bill

Boeing wants airlines to catch mechanical problems before they ground a jet. The aircraft maker announced in a Tuesday (Oct. 20) press release the launch of Dataliner, an artificial intelligence-powered platform built with Microsoft that pulls an airline’s maintenance and fleet data into one view.

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Dataliner gives Boeing’s two new products, TechOps AI Agent and Asset Lifecycle Planning, the release said. It also adds connectivity to three established tools, including Airplane Health Management, Insight Accelerator and Maintenance Performance Toolbox.

Dataliner runs on Azure AI Foundry, Microsoft’s platform for building AI applications. It moves airlines from reviewing data one aircraft at a time to studying a whole fleet. Airlines keep their data in their own systems and choose what they share with Boeing. Built-in access controls, encryption and monitoring help protect it, according to the release.

“Airlines have more data available to them than ever before, but turning that data into meaningful action remains a challenge,” Lindsey Douglas, vice president of cabin, modifications, maintenance and digital services at Boeing Global Services, said in the release. “Dataliner is an important step in how Boeing is bringing its aircraft expertise and digital capabilities together to help customers anticipate maintenance needs, identify emerging risks and take timely action.”

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