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Amazon Fills the Prescription ChatGPT Can’t

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Amazon Fills the Prescription ChatGPT Can’t

Amazon said in its third-quarter earnings results that Amazon Pharmacy customers rose more than 60% year over year, repeat customers rose more than 50% and three-hour prescription delivery now reaches more than 350 cities.

Virtual care visits nearly tripled year over year in the first quarter, with a majority now starting through Health AI. Prime also includes up to five free virtual visits.

More than 60% of U.S. consumers used at least one digital healthcare tool in the past year, PYMNTS Intelligence found.

Amazon is turning the app people open to reorder paper towels into the place they handle a sore throat, a refill and a weight loss prescription.

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When releasing its third-quarter earnings results Thursday (Oct. 29), Amazon said the number of customers using Amazon Pharmacy rose more than 60% from a year earlier and repeat customers rose more than 50%, with three-hour prescription delivery now available in more than 350 cities.

Amazon CEO Andy Jassy listed pharmacy among the businesses “progressing encouragingly” alongside grocery, Amazon Leo and Zoox, according to a Thursday press release.

The delivery footprint has been building all year. S. cities and towns by the end of 2026, PYMNTS reported Feb. 11.



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