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AI Startups Claw Back Traveler Refunds When Airline Fares Drop

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AI Startups Claw Back Traveler Refunds When Airline Fares Drop

Three startups are helping travelers save on airfare when there is a price drop after they’ve already purchased a ticket, Reuters reported Friday (Oct. 30).

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JetBack, Junova and Refare use artificial intelligence to monitor fares and seek refunds or flight credits when airlines cut prices, according to the report.

JetBack charges $100 a year for its service, while Junova and Refare take 20% and 25%, respectively, of the savings when they secure a refund, the report said.

Junova said in the report that among the flights it monitored from September 2025 through July, about 22% had at least one price drop.

Refare shared data that showed that among five airlines, the percentage of their flights that were eligible for negotiation ranged from 13% to 29%, and the average savings for each negotiation ranged from $34 to $396.

JetBack said in the report that it has recovered $2.4 million since early 2025.

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The business model for these services depends on airlines continuing to allow fare drops without charging a large change fee, according to the report.

Many airlines eliminated change fees on select tickets shortly after the pandemic in an effort to encourage people to travel, the report said.

Change fee policies vary by airline and can be altered at any time, per the report.


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