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Smartsheet named Gartner leader as it expands AI tools

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Smartsheet named Gartner leader as it expands AI tools

Smartsheet has been named a Leader in the 2026 Gartner Magic Quadrant for Collaborative Work Management, marking its fourth consecutive year in the Leaders quadrant.

The designation comes as the work management software provider expands its artificial intelligence features and adds new planning and reporting tools for large organisations.

Recent product updates include the general availability of Smart Assist, an AI feature integrated into planning and workflow processes, and the launch of its Model Context Protocol Server. The server is designed to let customers use their preferred AI systems within Smartsheet workspaces while keeping those environments governed.

Smartsheet said these AI-related features are on track to support more than 100 million AI requests each year. It has also introduced Scenario Planning and portfolio reporting tools for large cross-functional teams.

Smartsheet is positioning these additions as part of a broader push to connect AI more closely to operational work. According to the Gartner report cited by the company, collaborative work management platforms increasingly link team productivity with operational work and AI-supported execution, enabling users to plan, coordinate and automate work.

Used by more than 85% of the Fortune 500, Smartsheet is underscoring its focus on large corporate customers. Its latest product announcements suggest it is trying to deepen that foothold by offering AI tools within existing work processes rather than as separate applications.

Pratima Arora, Chief Product and Technology Officer at Smartsheet, linked the latest recognition to that strategy.

"We believe being recognized as a Leader in the Gartner Magic Quadrant for Collaborative Work Management for four consecutive years reflects the value we deliver as our customers scale," said Pratima Arora, Chief Product and Technology Officer at Smartsheet.


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