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Verizon Apologizes for iPhone Duo Pre-Order Delays, Giving Customers $100 Gift Card

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Verizon Apologizes for iPhone Duo Pre-Order Delays, Giving Customers $100 Gift Card

Verizon has apologized to customers who pre-ordered the iPhone Duo through the carrier but have since been informed that their delivery is delayed. " To make up for the inconvenience, Verizon is offering affected customers a $100 Verizon gift card that can be used online or in-store toward bill payments or merchandise. Verizon said customers will receive an email about the $100 gift card next week, and it assured that it is working to fulfill orders as soon as it can. "Your order is secure, your place in line hasn't changed, and our team is actively tracking your shipment to get it to you as quickly as possible," said Verizon. MacRumors reader Ryan showed us that he pre-ordered an iPhone Duo from Verizon when pre-orders began on Friday, October 16. Verizon initially quoted him a Friday, October 23 delivery date, meaning he would have received the device on its launch day, but his estimated delivery date has since been revised to Saturday, November 7. There are many similar examples of Verizon customers with delayed pre-orders across the MacRumors Forums , Reddit , and other social media platforms, with many revised delivery dates now falling in the October 31 to November 14 window. Some customers who pre-ordered an iPhone Duo through Verizon did receive the device on October 23, so not everyone is impacted. Many who are affected are understandably upset, even after the offer of a $100 gift card. " We have reached out to Apple for comment and will provide an update if we receive a response.


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