The exchange says a failed deposit-sweeping process caused losses it absorbed, while ZachXBT's $15.8 million allegation remains unreconciled.
Indian crypto exchange CoinDCX said it absorbed operational losses after a process for collecting deposits from old wallet addresses failed, adding a new explanation on Oct. 22, hours after denying a fresh breach.
In a 12:47 p.m. BST update from CoinDCX, the exchange said some users had continued sending crypto to addresses deprecated after its July 2025 security incident. It said it credited affected customer deposit wallets, while active wallets remained unaffected.
The statement followed an allegation by ZachXBT that $15.8 million in user deposits was unaccounted for. CoinDCX did not give a loss amount in its update or specify how long the failed process had lasted.
According to CoinDCX, the company had retired the addresses from use, but some users kept depositing despite earlier warnings.
Its sweeping process was supposed to regularly collect those deposits so the company could account for and secure them, but it only discovered the failure on the morning of Oct. 22.
At 9:10 a.m. BST, CEO Sumit Gupta said CoinDCX wallets had not been breached. He described the flagged addresses as created in January 2025 and compromised in the July 2025 incident. He also said none of CoinDCX's current central or user addresses had sent money to them.
Four minutes later, CoinDCX said the exchange hadn't used those old addresses since July 2025 and that the reported activity had no connection to CoinDCX. m.
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